Revenue & Operations Automation for Modern Businesses

We help high-volume teams respond faster, follow up better, and capture more of the demand they already generate.

The real challenge

Most businesses don’t struggle with demand. They struggle with follow-through.

You may already be generating calls, form submissions, chats, and messages. The problem is what happens next — or what never happens at all.

Missed calls after hours and on weekends quietly become lost revenue.
Slow follow-up causes interested prospects to go elsewhere.
Teams repeat the same conversations with no shared context.
Separate tools for messaging, booking, and notes never fully align.

What this usually means financially

$25,000–$75,000+

in potential monthly revenue quietly slipping through the cracks for many high-volume businesses — simply due to delayed response, missed calls, and disconnected systems.

This estimate assumes only 1–2 missed qualified opportunities per day in industries with moderate to high deal values.

What MBGX actually does

We put structure behind how your business responds, follows up, and books work.

MBGX supports the three operational moments where most businesses lose revenue: first contact, qualification, and system handoff.

Step 1

Answer and capture

Step 2

Qualify and book

Step 3

Connect and record

Step 1

Answer and capture

Calls, forms, chat, SMS, and email are handled quickly and consistently, reducing the number of people who disappear before speaking with your team.

Response speed focused

Step 2

Qualify and book

Key details are gathered, common questions are handled, and qualified inquiries are scheduled or routed automatically with minimal back-and-forth.

Conversion focused

Step 3

Connect and record

Conversations, outcomes, and notes are pushed into your CRM, DMS, or scheduling tools so nothing gets lost and leadership has full visibility.

Visibility focused

Not just another AI widget – an automation layer under your existing tools.

Many “AI” solutions focus on one small feature at a time. MBGX is designed to sit under your current stack and coordinate how conversations, tasks, and handoffs move across channels and systems.

Most AI tools

Useful, but disconnected.

Single-purpose add-ons for chat, basic booking, or one narrow workflow.
Hard to keep consistent across phone, SMS, email, and web.
Little or no memory from one interaction to the next.
Adds more tabs, vendors, and dashboards for your team to manage.

MBGX as infrastructure

A connected automation layer.

Coordinates how calls, chat, SMS, and email are handled – not just one channel.
Maintains context and history across conversations and touchpoints.
Connects into CRM, DMS, and scheduling tools so work lands with the right team.
Built to extend over time as new workflows, locations, and channels are added.

See how this would sit on top of your current systems

Who we work with

Built for teams that handle a high volume of inquiries every day.

MBGX supports organizations where speed, routing, and follow-up directly impact revenue.

If your team answers calls, books appointments, or follows up all day, this typically fits.

Automotive

Dealership groups & rooftops

Sales, service, and BDC support across multiple locations.

Phone, web leads, service requests

Clinics

Medical & specialty clinics

Appointment requests, intake, and follow-ups without overload.

Calls, forms, scheduling, reminders

Law

Law firms & legal intake

Structured intake and routing for qualified leads.

Consult requests, case triage

Home Services

Trades & field service teams

Estimates, scheduling, and inbound jobs while crews are mobile.

Service calls, schedule changes

Multi-location

Franchises & multi-site brands

Centralized automation with location-level execution.

Shared infrastructure, local performance

Custom

Other high-volume operations

If your team handles volume, MBGX usually fits.

Built around your systems

A structured rollout that fits around your current operations.

We don’t ask you to rip anything out — we layer MBGX on top of how you already work, starting with one or two high-impact use cases and expanding once the team is comfortable.

Week 1

Map & align

We map where demand actually comes in.

Calls, forms, chat, SMS, email — plus where each one needs to land (CRM, DMS, schedulers). We build the foundation for a clean automation layer.

Output: clear flows, use cases, success metrics.

Week 2

Configure & test

We configure the agents and connections.

We wire MBGX into your systems, set guardrails, and run test conversations before anything goes live. Your team sees exactly how the workflows behave.

Output: staging flows, refinement, sign-off.

Week 3+

Launch & optimize

We launch, monitor, and tune performance.

Once live, we watch the data in real time and iterate — improving accuracy, handoffs, and routing. Then we expand to more channels, teams, or locations.

Output: measurable impact & expansion roadmap.

Talk through a potential rollout for your team

The value isn’t just “more automation.” It’s more revenue from what you already generate.

When response, follow-up, and handoff are structured, you capture more of the opportunities you’re already paying to create — without asking the team to work longer hours.

Outcomes vary by industry and volume, but the pattern is consistent: less leakage between each step in your process.

Response speed

2–5x faster

Automated handling of first contact across calls, forms, chat, and SMS brings response times down from minutes or hours to seconds.

Fewer prospects lost because “someone else got back to me first.”

Captured demand

+10–25%

More qualified inquiries are answered, booked, or routed correctly, instead of sitting in voicemail, inboxes, or half-finished spreadsheets.

Especially visible in after-hours and weekend traffic.

Team bandwidth

20–40 hrs / mo

Front-line teams reclaim hours previously spent repeating the same questions, chasing missed calls, or copying notes between systems.

Time redirected to higher-value conversations and clients.